Find customer service, sales, broker services, claims assistance, and local office information.
Which of the following is your concern?
Please email your policy number and the desired new effective date and any documented proof, such as the copy of airline ticket, copy of visa travel issued, application status - screenshot from the government website to support your request for the change to info@travelshield.ca
If no claim on the policy, please email the copy of boarding pass or stamp on the passport of arrival in the home country of the insured along with policy number to info@travelshield.ca
Please email the copy of the visa refusal letter before the effective date OR boarding pass or stamp on the passport of arrival in the home country of the insured along with policy number to info@travelshield.ca
Once the refund request is submitted, if no claim on the policy, the email confirmation is sent within 48 hours of the process initiation and the amount is credited back to your credit card within 4 weeks.
Please email your question to info@travelshield.ca or call 1-855-508-0808 .
Are you looking for a quote for one of the following?
Please email your insurance needs to sales@travelshield.ca or call 1-855-508-0808 .
Thank you for your interest in selling Travel Shield products, please click here to start your sign up process.
Please login into your portal, the product training material is on the LHS menu, along with video clip, manual, etc.
Please login into your portal, the sample policies are in your dashboard LHS menu.
Please go to login page and select option of "forgot password" and follow the screen.
Please login to your portal.
Please email any other question to info@travelshield.ca
Does your policy number start with:
Please reply back to the same email from where the claim form was sent.
Does your policy number start with TS101******, TSM103****, or TSS741****? Please call 1-844-879-8379 or 416-285-1722 .