TRAVEL SHIELD





Which of the following is your concern?

Please email your policy number and the desired new effective date and any documented proof, such as the copy of airline ticket, copy of visa travel issued, application status - screenshot from the government website to support your request for the change to info@travelshield.ca.

If no claim on the policy, Please email the copy of boarding pass or stamp on the passport of arrival in the home country of the insured along with policy number to info@travelshield.ca.

Please email the copy of the visa refusal letter before the effective date OR boarding pass or stamp on the passport of arrival in the home country of the insured along with policy number to info@travelshield.ca.

Once the refund request is submitted, if no claim on the policy, the email confirmation is sent within 48 hours of the process initiation and the amount is credited back to your credit card within 4 weeks.

Please email your question to info@travelshield.ca or Call - 1-855-508-0808

Are you looking for a quote for one of the following?

Thank you for your interest in selling Travel Shield products, please click here to start your sign up process.

Please login into your portal, the product training material is on the LHS menu, along with video clip, manual, etc.

Please login into your portal, the sample policies are in your dashboard LHS menu.

Please go to login page and select option of "forgot password" and follow the screen

Please login to your portal.

Please email any other question to info@travelshield.ca

Does your policy number start with
TS101****** Call 1-844-460-8324
TSM103**** Call 1-844-460-8324
TSS741**** Call 416-613-9181

Please reply back to the same email from where the claim form was sent.

Does your policy number start with
TS101****** Call 1-844-460-8324
TSM103**** Call 1-844-460-8324
TSS741**** Call 416-613-9181

Ontario

10 Four Seasons Place, 10th Floor, Toronto, Ontario M9B 6H7 - 416-900-6871
700 - 1 Rideau Street, Ottawa, Ontario K1N 8S7 - 613-699-0658, 343-883-1332
Unit 7 - 7 Sunpac Blvd, Brampton ON L6S 0E8
416-900-6052 | 866-517-0606 | Fax 416-900-0894

British Columbia

Registered in BC as
Mars Empire Group Inc.
O/A Travel Shield Canada Insurance Plan Brokers

Suite 600A | 1285 W Broadway, Vancouver, BC V6H 3X8
604-210-0618, 778-244-8320, 778-370-3000

Quebec

1700 - 600 Boul De Maisonneuve
Montreal QC H3A 3J2 - 514-552-5038, 514-418-1093

Alberta

Suite 300, 400 5th Ave SW, Calgary, Alberta T2P 0L6
403-800-6030, 587-997-5039
2020 - 10060 Jasper Ave. Edmonton, Alberta T5J 3R8
780-800-6038, 587-557-1095

Saskatchewan

2010 11th Avenue, 7th Floor, Regina, SK S4P 0J3
1-866-517-0606, Saskatoon - 306-500-1414

Manitoba

1800 - 201 Portage Ave, Winnipeg MB R3B 3K6
204-809-0445, 204-202-3223